Market catalog

Consumer Finance Complaint Monitor

A proposed API and CSV feed product for teams that need public CFPB Consumer Complaint Database records normalized by received date, company, product, issue, geography, company response, timeliness, and source reference.

GET /v1/finance/cfpb/complaints?company=Sample%20Bank&product=Credit%20card&date_after=2026-06-01
{
  "data": [
    {
      "dateReceived": "2026-07-03",
      "complaintId": "SAMPLE-CFPB-2026-001",
      "company": "Sample Bank",
      "product": "Credit card",
      "issue": "Problem with a purchase shown on your statement",
      "state": "NY",
      "zipCode": "10001",
      "companyResponse": "Closed with explanation",
      "timely": true,
      "source": "CFPB Consumer Complaint Database"
    }
  ],
  "meta": { "sampleOnly": true, "market": "financial-complaints" }
}

Buyer Fit

This catalog entry summarizes the buyer fit, sources, and access model for this data product.

Public Data Sources

The initial product would normalize public records into stable polling endpoints and exports.

Buyer Workflows

These are the specific self-serve workflows this page is designed to support.

Company complaint watchlist

Normalize public complaint records by company, product, issue, state, response, timeliness, and received date.

Product issue trend feed

Route product and issue changes into compliance, product operations, customer experience, and regtech workflows.

Daily public data refresh

Refresh CSV snapshots and API cache from CFPB public complaint sources with source release and observed dates.

Specific Workflow Tests

These pages focus on specific buyer workflows.

Access Model

Pricing starts with narrow, low-touch access paths for qualified buyers.

Product FAQ

Is this CFPB complaint API live?

No. This is a product page for reviewing the proposed response shape, source coverage, and buyer fit.

Would it rank companies or certify compliance?

No. The proposed product would normalize public CFPB complaint records and source links only. Buyers remain responsible for legal, compliance, product, market-size, and customer decisions.